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HOW TO REGISTER To ensure fast and immediate confirmation, registration is now provided online through ActiveNet, an authorized third-party provider of hosted online registration software. To register, you will be required to establish an account with ActiveNet, and a non-refundable PRIORITY CONVENIENCE REGISTRATION FEE of (6.50% + .50 cents, or 3.5% + $5.00, or 2.5% + $10.00 depending on the total amount) at registration checkout will apply. Note that various walk-in registration dates will equally be provided during the Summer months as well. For more information, please call our Swim Offices at: (949) 364-5582. CANCELLATION POLICY If you cancel your registration for an activity more than three (3) business days prior to the activity start date, you will receive a full refund for the activity fees, less a ten (10%) cancellation fee, or you may request a full credit to your Active account. In the event you cancel your registration for an activity less than three (3) business days before the activity start date, you will forfeit your activity fee. Should AquaResource cancel an activity due to low enrollment, you will receive a full refund or full credit to your Active account. Note that partial and full refunds are less the non-refundable PRIORITY CONVENIENCE FEE. All cancellation requests must be made via email at: swim@aquaresource.com. MAKES-UP & NO-SHOW POLICY Due to limited space and scheduling, there will be no refunds or make-up's for missed lessons, even in the case of illness or injury. If you arrive after your scheduled class has started, you will be entitled to only the minutes remaining in your lesson. ACTIVITY SCHEDULE CHANGE POLICY If you have paid for an activity, and would like to change the date or time of the activity, you must provide no less than three (3) business days notice. All schedule changes must be made by calling the AquaResource Swim Offices at: (949) 364-5582, or by emailing us at: swim@aquaresource.com. No schedule changes or activity fee transfers will be permitted less than three (3) business days prior to your activity class start date. GUEST PARTICIPATION POLICY In order to register for an activity, you must be a LARMAC resident and be able to provide proof of residency by presenting your resident access card on the activity start date. In accordance with your association policy (no more than five guests per LARMAC household), LARMAC residents may allow guests to register for an activity, provided the guest is registered in the same activity as the LARMAC resident, and accompanied by the LARMAC resident at all times. INCLEMENT WEATHER POLICY Most children enjoy swimming in the rain! As a result, most lessons will be held during the following weather conditions: cold temperatures, overcast, drizzle and intermittent rain. If AquaResource determines that weather conditions are unsafe (e.g., lightening, thunder, high-wind, downpour, hail) swim lessons will be rescheduled or refunded at the discretion of AquaResource Management. CLASS PREPARATION A parent and/or responsible adult must be present AND on the pool deck at all times during all swim instruction classes. In order to maintain a healthy facility, our program, and in accordance with Association Policy, requires that all children under the age of four (4), must wear reusable rubber diapers. Please leave all personal flotation devices (including water wings) at home. For children with long hair, we request that it be pulled back. Swim goggles are also good idea!
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